LAST UPDATED JULY 29, 2026

Jet Black Design (“the Company”) agrees to furnish hosting services to the Subscriber, subject to the following Terms of Service.

1. PAYMENTS AND FEES

All hosting fees are due on the invoice due date. A late fee of 10% of the past-due amount (minimum $5, maximum $25) will be applied to past-due payments. Accounts not paid by the due date may be immediately suspended until payment is received. Accounts that remain unpaid may be sent to collections, and the Subscriber agrees to pay a Processing and Collection Fee of no less than $50 and no more than $150. Chargebacks placed on payments made to Jet Black Design will incur a $25 penalty. If a canceled account is reinstated and requires restoration from backups, a $25 restoration fee may apply.

2. FAILURE TO PAY & DATA DELETION

If an invoice remains unpaid past the due date, Jet Black Design reserves the right to suspend hosting services. If payment is not received within 30 days of the due date, the Subscriber’s website, files, databases, and emails will be permanently deleted from our servers. Once deleted, data cannot be recovered unless the Subscriber has maintained their own backups. If a Subscriber wishes to reinstate service after deletion, a new account setup fee may apply, but recovery of lost data is not guaranteed. The Subscriber is responsible for ensuring timely payments to avoid service interruption and data loss.

3. LEGAL THREATS & PROFESSIONAL BEHAVIOR

Jet Black Design expects professional and respectful behavior from all clients. Unreasonable threats, personal attacks, or legal threats against Jet Black Design or its employees may result in termination of service. Jet Black Design reserves the right to refuse service to any individual or company engaging in abusive behavior.

4. ACCOUNT TRANSFERS

Jet Black Design offers free website transfers for new hosting clients within 60 days of signup. Free transfers include site files and databases only; email account transfers and PHP/framework reconfigurations may require additional fees. Jet Black Design does not guarantee successful transfers where a prior host uses proprietary or incompatible systems. After 60 days, site transfers will incur a fee based on complexity. Departing clients requesting a full asset and credential handoff (in order to migrate to a new provider) should submit that request in writing to [email protected]; Jet Black Design targets providing full hosting/DNS/CMS credentials within 5 business days of a written request. Migration to a new host does not by itself close the account or stop billing — a separate cancellation request (see Section 6) is required.

5. FREE DOMAIN REGISTRATION/TRANSFERS

Jet Black Design offers free domain registration or transfer as a courtesy for hosting clients. Domains registered through this policy remain the property of Jet Black Design until hosting fees are fully paid. If the hosting account is fully paid and current, the Subscriber has the right to transfer the domain to another provider at any time.

6. ACCOUNT CANCELLATION

All cancellation requests must be made in writing via email to Jet Black Design’s support team ([email protected]) and must explicitly request account closure. Cancellations must be submitted on or before the next billing cycle to avoid additional charges. Requesting a credential handoff or asset transfer (Section 4) is not, by itself, a cancellation request. Jet Black Design is not responsible for data loss due to cancellation; clients are advised to back up their data before canceling.

7. SERVICE INTERRUPTIONS & LIABILITY

The Subscriber acknowledges that service interruptions may occur due to factors beyond Jet Black Design’s control. Jet Black Design is not liable for damages resulting from service interruptions, except to the extent caused by our gross negligence or willful misconduct. Maximum liability for service interruptions is limited to the amount paid for hosting services during the affected period.

8. MONEY BACK GUARANTEE

Jet Black Design offers a 60-day money-back guarantee for hosting services. Refunds are not available for accounts suspended or canceled due to service abuse. Refunds for downtime below 99.9% uptime will be calculated using the percentage of downtime over 0.1%, divided by 99.9%, and multiplied by the monthly service fee. Domain names, SSL certificates, dedicated servers, and marketing services are non-refundable.

9. SUPPORT BOUNDARIES

Jet Black Design provides technical support for server and hosting functionality. Support for third-party applications, plugins, and custom code is provided as part of a client’s specific service plan where applicable.

10. SPAM & UNSOLICITED COMMERCIAL EMAIL (UCE)

Jet Black Design has a zero-tolerance policy for spam. Clients may not use our services for sending unsolicited commercial email. First violation: $30 administrative fee and review for possible termination. Second violation: immediate termination of account.

11. BANDWIDTH & DISK USAGE

Clients must not exceed allocated bandwidth or storage limits. Jet Black Design monitors usage and may take corrective action if limits are exceeded. Prohibited content includes warez, pirated software, illegal content, hacking tools, torrent/file-mirroring services, adult content, spam-related software, and MLM/Ponzi/high-yield-investment schemes.

12. BACKUPS & BACKUP ACCESS

Clients are responsible for maintaining their own backups. Jet Black Design performs server-wide snapshots as part of its security stack, but individual file recovery is not guaranteed. Data lost due to non-payment, cancellation, or user error is not recoverable.

13. SUSPENSION OF SERVICE & RIGHT TO REFUSE SERVICE

Jet Black Design reserves the right to suspend access for any client violating these terms. Accounts may be suspended without prior notice if illegal or inappropriate activity is detected. Jet Black Design reserves the right to refuse service to any client at its discretion.

14. MISCELLANEOUS

Clients must provide accurate and up-to-date contact information. Jet Black Design reserves the right to update these Terms at any time; the current version is always posted at this URL. Material changes affecting active subscribers will be communicated by reasonable means (such as email) where practicable.