LAST UPDATED JULY 29, 2026

Information We Collect

We may collect personal information from you when you visit our site, register for an account, subscribe to our newsletter, submit a contact or project-assessment form, or use our client portal and hosting/marketing services. This may include your name, email address, mailing address, phone number, and billing information. You may browse our site anonymously; we only collect information you voluntarily provide.

We also automatically collect non-personal technical information when you interact with our site, such as browser type, device information, and general usage data, typically through analytics tools (e.g., Google Analytics) and cookies.

Cookies

Our site uses cookies to support core functionality and analytics. You can set your browser to refuse cookies or alert you when they’re being used; some site features may not function properly if you do.

How We Use Your Information

  • To provide, maintain, and support the services you’ve purchased (hosting, website management, marketing services, and related support).
  • To respond to inquiries and support requests.
  • To send billing and account-related communications.
  • To send you updates or marketing communications you’ve opted into; you can unsubscribe at any time via the link in those emails or by contacting us directly.
  • To improve our services based on aggregate, non-identifying usage patterns.

How We Protect Your Information

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information, account credentials, and transaction data against unauthorized access, alteration, disclosure, or loss.

Sharing Your Information

We do not sell or rent your personal information. We may share information with service providers who help us operate our business (e.g., payment processing, email delivery, hosting infrastructure) solely for those purposes, and only to the extent needed to provide our services to you. We may disclose information where required by law.

Your Rights

Depending on where you live, you may have rights to access, correct, or request deletion of your personal information, or to opt out of certain uses of it. To make a request, contact us at [email protected] and we will respond consistent with applicable law.

Data Breach Notification

If a security incident compromises unencrypted personal information in a way that creates a reasonable likelihood of harm, we will notify affected individuals in the most expedient time possible and no later than required by Washington law (currently 30 days after discovery, under RCW 19.255). Where a breach affects more than 500 Washington residents, we will also notify the Washington Attorney General within that same 30-day window, as required by RCW 19.255.010(7).

Data Retention

We retain personal and account information for as long as needed to provide our services and to comply with legal, tax, and accounting obligations. See our Terms of Hosting Service for how hosted website data is handled after account cancellation or non-payment.

Third-Party Websites

Our site may link to third-party sites and services. We do not control and are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time; the “Last Updated” date above reflects the most recent revision. Continued use of our site or services after changes are posted constitutes acceptance of the updated policy.

Contact

Questions about this policy can be sent to [email protected].