Who we are

Your website should be
handled, not babysat

Jet Black Design is a Seattle web agency. We design it, host it, secure it and keep it current, for one flat monthly rate, so you never have to think about it again.
Black-owned, veteran-owned and minority-owned. Based in Seattle, working with clients nationwide.
why us

What Makes a Jet Black Design?

We do what we say. Tickets get answered, work gets done, and your website is treated like our reputation depends on it, because it does.

No theme dropped on top of your logo. Your site is designed around what your organization actually does and who it is trying to reach.

Twenty-five years of design and development, and 50+ sites delivered for businesses, churches, nonprofits, and contractors.

One flat monthly rate, month to month. Stay because the work is good, not because a contract locks you in.

You get a launch date up front and we hit it. Changes after launch are handled as tickets, not as favors you have to chase.

One team. No handoffs.

You will not be passed off to a rotating cast of account managers. Every project and every support request is handled by people who already know your site, so you never start a conversation by explaining your own website back to someone.

We keep the team small on purpose. It is why work ships when we say it will, and why a request does not sit in a queue behind a hundred other accounts.

Who we build for

Where we do our best work

BusinessOwners who need the phone to ring and do not have time to run a website too.
FaithChurches and ministries that need service times, giving and events to just work.
NonprofitOrganizations that have to look credible to funders on a budget that is already spoken for.
TradesContractors who get judged on the first page a customer lands on.

Not on the list? We have also built for law firms, staffing agencies, home care providers, retailers, media outlets, unions and independent artists. Ask.

Start with a form

Everything begins with a simple form. No scheduling calls, no phone tag, no back and forth to get going.

Submit a ticket

Need a change? Open a support ticket from your portal. Every request is logged and tracked, so nothing slips through.

Answers on demand

A searchable support center plus Jet, our AI support assistant, answer common questions instantly, around the clock.

what we stand for

Three values, no exceptions.

01

Accountability

We do what we say. Deadlines are met, tickets are answered, and your website is treated like our reputation depends on it, because it does. Veteran discipline runs through everything we deliver.

02

Craft

Every site is built with intention. Clean design, fast load times, and details that hold up under scrutiny. We would rather do it right than do it fast and redo it later.

03

Partnership

We do not disappear after launch. We stay in it, monitoring, updating, and improving your site long after most agencies would have cashed the check and moved on.

FAqs

Frequently Asked Questions

How does the monthly plan work?

You pay one flat monthly rate and we handle the whole website. Design, hosting, security, backups, updates, and ongoing changes are all included. There is no big upfront build cost and no scramble to find someone when something breaks.

Do you only work with clients in the Pacific Northwest?

No. We are based in Seattle and proud of it, but we work with clients across the country. Being local matters for local SEO and for clients who want to meet face to face, and it is never a limit on who we take on.

How long does it take to launch?

Most sites go live within five to ten business days once we have your content and brand details. Larger custom builds on the Scale plan take a little longer. We share a preview link for your feedback before anything goes public.

What if I need a change after launch?

Send us a request and we handle it. No technical skills needed, and no hourly invoice. Every plan includes change and update requests, with faster turnaround as you move up the tiers.

Who do you work with?

Small and mid sized organizations of almost every kind. Local and service businesses, churches and faith communities, nonprofits, contractors and trades, and beyond that law firms, staffing agencies, home care providers, retailers, media outlets, unions and independent artists. If your organization does not fit neatly anywhere, ask us anyway.